Return and Refund Policy for VirusBlocker.online

At VirusBlocker.online, we strive to provide top-quality products and services. If you are not satisfied with your purchase, we offer a hassle-free return and refund process. Please review the details below to understand how our policy works.

1. Conditions for Return
You may return products within 30 days of receiving your order, provided the items are in unused condition with no signs of wear or damage. The original packaging and all labels must be intact, and proof of purchase (e.g., a receipt) is required to process the return.

2. Items Not Eligible for Return
Certain products are non-returnable, including:

  • Digital products or software once the license has been activated.
  • Opened antivirus software or software that has been registered.
  • Gift cards, promotional items, and clearance products.

3. How to Initiate a Return
To initiate a return, please contact our support team at info@virusblocker.online with your order number and reason for the return. Once your request is approved, we will provide a return authorization and instructions. Ensure the product is securely packaged and shipped to the address provided in the authorization.

4. Refund Processing
After we receive and inspect the returned item to confirm it meets the return conditions, we will notify you about the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days and credited to your original payment method. Processing times may vary depending on your bank or payment provider.

5. Shipping Costs
Return shipping costs are the customer’s responsibility, except in cases where the product was damaged or defective upon delivery. Original shipping fees are non-refundable, and any applicable return shipping fees may be deducted from your refund.

6. Exchanges
For product exchanges, please contact us at info@virusblocker.online. If the product is eligible, we will guide you through the exchange process. Exchanges will only be processed after the original product is returned and inspected.

7. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, notify us within 48 hours of receiving your order. We will arrange for a replacement or full refund at no additional cost to you.

8. Contact Us
For any questions or further assistance regarding returns and refunds, please reach out to us:

VirusBlocker.online
Email: info@virusblocker.online
Website: www.virusblocker.online